Frequently Asked Questions

How can I get support?

Ask us any question in the chat window in the bottom right.

Are there limits on how much data I can submit?

You can submit up to one million records in a single job. If you need more than that, then please get in touch with us on the chat.

Where is data processed?

In Ireland in the EU - if you want Singapore or US processing, please contact us in the chat window after signing up. We are also able to offer offline processing, where your data remains within your infrastructure throughout the data cleaning process. This can be useful for GDPR compliance.

Is my data secure?

Your data is encrypted all of the time it is with Spotless and deleted as soon as you have received it back. We can also provide a hosted installation for major customers. Please get in touch to discuss further.